Refund policy
Purchases at the point of sale
Digital Products/Templates
Definition: All products that can be delivered electronically to customers.
All digital purchases are non-refundable and non-exchangeable being that the sale is not tangible, but can be duplicated and resold once delivered upon purchase.
Apparel
Definition: All Products that can be worn as clothing.
All apparel that is ordered from 4MeMommy can be cancelled prior to production. We do not offer refunds for products purchased after it has been sent to our third party affiliates.
Damages and Defectives
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and replace the product.
Definition:
Damages are considered apparel that is damaged prior to wear, or items that suffer a manufacturing defect, are generally returnable for a full refund, replacement, or store credit if you have proof of purchase.
Defectives are considered apparel that is replaced or given a store-credit provided the damage isn't caused by wearing. You must show proof of purchase.
Exceptions / Non-Returnable Items
Certain types of apparel cannot be returned that are customized (such as special orders or personalized items) and print to demand customized items (such as custom photos, logos, words, etc.).
Unfortunately, we cannot accept returns on promotional items such as sale items or gift cards, etc..
Please contact Jamica Roberson at jlr@tintermediarys.com for any issues with our products. Please leave a return phone number, a brief statement on the issue and expect a return email or call within 2 business days.